Política de envío

Shipping Policy

We are committed to delivering your order in a timely and secure manner. Please review our shipping policy below for complete details regarding order processing, shipping timelines, and delivery.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.

Shipping Rates & Delivery Time

Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and selected shipping method. Estimated delivery time is typically 5–10 business days after dispatch.

Please note that delivery times are estimates and may be affected by factors beyond our control, such as courier delays, customs processing, or weather conditions.

Shipping Locations

We currently ship to all locations where our shipping partners operate. If we are unable to deliver to your address, we will contact you promptly.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment until delivery.

Customs, Duties & Taxes

Any customs duties, taxes, or additional charges imposed by local authorities are the responsibility of the customer. We are not responsible for delays caused by customs clearance processes.

Incorrect or Incomplete Address

Please ensure that your shipping address is complete and accurate at the time of checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

Changes & Cancellations

Once an order has been processed or shipped, it cannot be modified or cancelled. Please review your order carefully before completing your purchase.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team. We are always happy to assist you.